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Posts Tagged ‘institutional discrimination’

Two articles in The Guardian today which bear some thinking about.

1. A study has been conducted which seems to suggest that if a child is abused, that child will do better in the long term if sie is removed from hir family and not returned.

That may well be what the study found. And the result certainly has the force of logic behind it: if a child is abused in a particular environment, the child will be better off not being in that environment.

However, (more…)

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Dear salespeople

If you are serving a person who talks and walks a bit differently from most people, when sie hands over hir credit card to pay, the correct response is your usual one, ie “signature or PIN”. This is a standard presentation of options and, I’ve noticed, is usually said rather than asked.

It is not correct to ask: “are you able to sign?” Especially when it is said in a patronising tone (with implicit “dear” at the end).

It’s even more obvious that you’re being a douche when you go back to the usual presentation of options with the next person, whom you apparently judge to have no difficulties with working a pen.

The standard presentation of options works just as well for people who do have difficulties working a pen (or, more to the point, people who you might think have difficulties working a pen, based on your minutes-long acquaintance with them, all of which was spent discussing a pair of shoes). Give them some credit to be able to choose the appropriate option for them.

Most utterly sincerely,
Jo Tamar

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